Product FAQs

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Product use and storage

Always read the instructions carefully, including any
warnings for use. Avoid storing your products in direct sunlight or near
sources of heat. Choose a dry, cool storage area where possible, replace the
lid after each use and use within the recommended time period. Check the symbol
on pack for the product’s individual PAO.

What is the shelf life of Ultrasun products?

The majority of Ultrasun products have a 2 year shelf life, please check the product packaging for specific guidance. Please look for the PAO symbol which is on all packaging.

Are Ultrasun products suitable for vegans

Yes. Ultrasun products contain no animal derived ingredients other than beeswax in our Lip Protection

What is UVA, UVB, INFRA-RED A and HEVL?

UVA (ageing, DNA and cell changing) penetrates below the skin’s surface and requires a high level UVA filter in the sun protection you choose.

UVB (burning) causes the ‘sunburn’ we may see ourselves after overexposure. UVB is measured by SPF (Sun Protection Factor). The SPF rating system was developed back in 1962 by Franz Greiter to measure the capacity of a sunscreen to block UVB radiation. The current SPF rating system applies to UVB rays only, since those are the rays that cause sunburn.  Infrared-A : Infrared-A rays penetrate the epidermis and dermis and can lead to the formation of free radicals. Antioxidants are the key to infrared-A and DNA defence.

HEVL (blue light or High Energy Visible Light), is emitted from electronic devices such as tablets, computer and fluorescent lighting.  HEVL (blue light) penetrates more deeply into the Epidermis and generates free radicals. These cause skin cells to product enzymes that break down collagen and elastin. This process is known as oxidative stress and it’s what causes skin to photo age which can lead to hyperpigmentation. 

Is Ultrasun tested on animals?

No. Ultrasun is cruelty free, we do not test finished products or ingredients on animals, and neither do our suppliers in line with EU and International laws. 

Is Ultrasun reef friendly & ocean safe?

Ultrasun strives to continually research and invest in formulas that are the most compatible for skin protection whilst also being environmentally friendly. Ultrasun is the first sun protection brand worldwide to be awarded the BASF EcoSun Pass, the ultimate test of environmental impact for sun protection products.

All Ultrasun products are free-from any filters of concern making them reef-friendly, ocean and marine life safe, and therefore suitable worldwide including in Hawaii and Palau.

What does photostable mean?

A product is photostable if its chemical structure is not or almost not altered by the energy from UV rays. All Ultrasun products are photostable. Advanced lamellar technology gives photostability and maximum skin compatibility for long lasting protection.

What is the star rating?

The star rating system is a UK only initiative. Our products are made in Switzerland and are sold across Europe, as such show they all display the EU-recommended UVA circle logo. To be able to show this symbol the UVA protection for each sunscreen should be at least 33% of the labelled SPF. At Ultrasun, our products exceed EU guidelines on UVA protection giving higher than required UVA protection across all our formulations. You'll see on all our packaging that is clearly states the individual product UVA filter % . Ultrasun delivers a long lasting UVA filter that protects at over 85% throughout the day, setting industry leading standards.

Does Ultrasun contain nano particles?

Currently nano Titanium Dioxide is considered to be safe as well as non nano Zinc Oxide.  Ultrasun products only use Titanium Dioxide (nano) in our products and non nano Zinc Oxide.   It's about getting a good balance between the feeling on the skin and vital Nano research, and we've achieved this. Ultrasun's use of Nanos is at a size that is independently recognised as unable to pass into bloodstream (the okotest) but small enough to leave a great result in the skin. We have to consider this as sun protection first and foremost, but also ensure the experience isn't sticky or one that leaves residue, resulting in a reluctance to use and protect